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Internet Access
NSS has developed a revolutionary document storage system that allows and encourages clients to manage an organisation's complete archive needs from any Internet browser in the world. This is a break through for clients that have one or a thousand locations as the complete management system is located on NSS secured web site.
Registered users enter our secured site, all products, services and management needs are available online instantly. This eliminates the lengthy delays experienced when dealing with call centre operators.
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The system offers different levels of security for access for a specific carton or user. When a new user is setup you have the option to restrict certain services including who is authorised to destroy cartons or for example who can edit contents of cartons.
All services and requests are live to the NSS server and there is no manual intervention from the NSS staff. Orders are completed directly from the warehouse scanner eliminating any cartons being incorrectly picked or collected.
This is an industry first in regards to having it all on the one online Internet system.
DISATER RECOVERY AND DATA BACKUP
NSS are now able to store your companies back up tapes off-site.
Our research has shown even though with today's global uncertainty in regards to natural disasters and the unfortunate new fear of terrorism, some companies are still taking the risk with their business.
Staff are still taking the tapes home overnight or swapping between different levels within the one building. If something does unfortunately happen you want the peace of mind that your business can be up and operating as soon as possible, this goes for paper documents as well as backup tapes.
SERVICES AVAILABLE
Document Storage and Internet Services Available online:
Once you have registered for system access the below are services available:
Carton purchase (includes barcodes)
Access Viewing on site at NSS
NSS customers are in control to add or delete users and also determine what security access their staff will have.
NSS customers are able to run many reports from the NSS Internet database
DELIVERY AND COLLECTION OF FILES:
NSS have a number of different deliveries available;
Standard next day - place order by 3.00pm and NSS will action the request before 5.00pm the following working day.
Same Day - Place order by 12.00pm and NSS will deliver before 5.00pm.
Urgent- order can be placed at anytime and the request will be completed within 2 hours (CBD/Metro area only)
You may also collect or deliver your boxes/files yourself
IMAGING AND SCANNING
NSS have an alliance with a Imaging and Scanning bureau and this allows us to offer our customers a total one-stop solution.
Our provider is a leader in integrated document management solutions. They offer digital and analogue conversion services, plus related hardware and software products, their solutions enable clients to more efficiently and cost effectively capture, manage, index, store, retrieve and distribute documents and data.
| Conversions available | To | Output |
| Paper A - E (scanning) | TIFF | CD-ROM |
| Microfiche (microfilm) | PDF | Tape |
| Aperture Cards (35mm micro) | JPEG | Disk |
| Microfilm (microfilm) | Text Database | FTP to Server |
Digital Data- COLD to Virtually any format
Large Format Drawing
On site/Remote Scanning
VALUE ADDED SERVICES
Indexing, Data Entry, Coding, Forms Processing; Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Optical Mark Recognition (OMR), Document Determination, Image Processing, Printing, Document Destruction and Online Document Storage and Retrieval
Ad Hoc Labour/Cataloguing/General Document Cleanups
NSS have a team of experienced staff available to either work onsite at the clients premises or at our storage facility.
An experienced records management person, who has been in the industry now for over 28 years, supervises our team.
Our staff currently has regular clients that use this service to maintain an internal document/file system or one off ad hoc projects.
Our team is available to NSS document storage clients as well as non clients who have other storage arrangements.
Our team's services include:
Cataloguing (recording what's in the cartons)
Barcoding or allocating a box numbers
Reorganising or implementing systems
Preparing cartons for destruction
These services are available for document clients or companies that have an ad-hoc requirement.
SECURITY DESTRUCTION
As well as been able to offer destruction of cartons that are in storage at NSS we are able to offer 240lt lockable security destruction bins.
NSS are in alliance with a Licensed security destruction company which offer the bins on a regular scheduled basis or as an ad hoc service.
The service is not limited to bins, but also the collection of individual cartons that are required to be destroyed.
The bins/cartons are transported in a secure enclosed truck where all items are supervised during the shredding process. On completion the paper is pulped and recycled.
A destruction certificate is also provided.
Government Sentencing(used for local and federal government files)
Our supervisor is a member of the Records Management Association of Australia and has a wide range of experience in records management, for both the public and private sectors.
Formerly of the National Archives from 1982 to the mid nineties, she has been involved in the sentencing and disposal of in-house records series, reviews of records in custody, supervising in house sentencing projects and providing advice for personnel in various State and Commonwealth Agencies as well as reviewing new sentencing schedules.
The team at NSS Group has undertaken sentencing projects for organizations such as the Australian Competition & Consumer Commission (ACCC), Department Of Health, Worksafe, Defence Centre, Housing Loans Insurance Corporation, Australian National Audit Office and the Department of Ageing, Disability & Home Care, Wollondilly Council and many more.
The team possess:
A sound knowledge and understanding of the Archives Act and related legislation;
Skills in selecting the appropriate disposal schedule for the project given the nature of the records under review;
Techniques in records conservation procedures for implementation, where required;
High speed data entry skills to facilitate the reporting of statistical data, sentencing checklists and other reports required by clients; and
An ability to deliver a project in accordance with the clients laid down records management procedures.
Additionally the team maintains close liaison with the National Archives to ensure the use of the most current disposal schedules and any amendments to governing legislation.
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